Hey CMDR,
If you are seeing "Update Required" message, this means that your game accessing isn't being detected correctly and that your game key was likely redeemed on a different Frontier account.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and provide us with the Steam...
Read moreHey CMDR,
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and if possible, attach some screenshots of what you are seeing so that we can assist further.
- Ikaros
Hey CMDR,
Sorry to hear this! Please send us a ticket about this: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000790419 and we can take a look at this for you.
-Rosetta
Hey CMDR,
This certainly sounds like an odd issue. Can you try play the game using a different Xbox controller just to see whether it makes any difference?
If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.
- Ik...
Read moreHey CMDR,
You might need to go to the nav beacon and scan it first. After scanning the beacon, the megaship should show up in your navigation panel.
- Ikaros
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