Elite: Dangerous

Elite: Dangerous Dev Tracker




01 Dec

Comment

Hey CMDR,

Our QA team has been made aware of this issue and the matter is currently being looked at.

Apologies for any inconvenience caused.

- Ikaros

Comment

Hey CMDR,

Sorry to hear about the crashes.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that you are having trouble with game access.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Our QA team is currently investigating an issue whereby the amount showing is greater than the actual payments received once claimed.

Apologies for any inconvenience caused.

- Ikaros

Comment

Hey CMDR,

This issue is currently being looked at by the QA team and we are hopeful to have a fix soon.

Apologies for any inconvenience caused.

- Ikaros

Comment

Hey CMDR,

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that the team can investigate further.

In the meantime, if you are prompted to send in crash reports, please be sure to click on 'submit' button to do so.

- Ikaros


30 Nov

Comment

Hey CMDR,

Sorry to hear about the crashes.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will investigate. - Ikaros

Comment

Hey CMDR,

I've passed this onto our QA team for further investigation.

Apologies for any inconvenience caused.

- Ikaros

Comment

Hey CMDR,

I'd recommend leaving the update running on the frontier launcher for a little bit longer as it may take some time to process. If there's still no change, send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will assist further.

- Ikaros

Comment

Hey CMDR,

This should've been a temporary issue. If you are still affected by it, please send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

This is a known issue that's currently being looked at by our QA team. Apologies for any inconvenience caused in the meantime.

- Ikaros

Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey there CMDR, if you're crashing in Elite Dangerous, we recommend making a ticket with our support system here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll be happy to help as soon as we can!

-JUICE


29 Nov