Elite: Dangerous

Elite: Dangerous Dev Tracker




07 Dec

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


06 Dec

Comment

Hey CMDR,

Sorry to hear that this is happening.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Sorry to hear about the crashes.

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Comment

Hey CMDR,

We'd recommend taking a look at this FAQ here related to instancing following the 4.0 update. Please ensure that you are both in Horizons 4.0 (ED: Horizons on the launcher).

If the issue persists, please send us a support ticket via: ...

Read more
Comment

Hey CMDR,

We'd recommend keeping an eye out on this page here as we will update it once we have more information to announce.

- Ikaros


05 Dec


04 Dec


03 Dec

ok

Comment

Hi there,

QA are aware of this issue and are looking into this as a priority. Thank you for letting us know.

- CMDR Zenit


02 Dec

Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a copy of your system dxdiag file so that our team can take a look.

Steps to obtain the dxdiag can be found ...

Read more
Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

After clicking upgrade, could you leave the launcher for about 30 minutes? Does it progress any further?

If not, I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros


01 Dec