Elite: Dangerous

Elite: Dangerous Dev Tracker




15 Sep

Comment

Hi there!
Sorry to hear there's an issue! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!
~ Viking

Comment

Hi there!

Sorry to hear there's an issue! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking


14 Sep

Comment

Hey CMDR,

I'd recommend sending in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look at your logs to see what's been happening with the collected iron.

- Ikaros

Comment

Hey CMDR,

If you are still having trouble accessing the store, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

All purchased cosmetics will be transferred but rest assured that you will have access to them on both accounts.

- Ikaros

Comment

Hey CMDR,

If you are still having trouble finding the scropion, send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

With the PS4 controller connected, if you change the in-game control preset to 'Control pad default' that should provide you with a similar control scheme to that of the PS4.

If you need any help on this, please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new...

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13 Sep


12 Sep

Comment

Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova


11 Sep

Lag

Comment

Hey CMDR,

This sounds like a latency issue.

Are you using a wired connection to play?

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that the team can take a look.

- Ikaros

Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and provide us with some screenshots so that our team can take a look.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that you are having connection issues.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

If you require further assistance, please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a copy of your system Dxdiag file following the steps ...

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