19 days ago - Herodite - Direct link
Hi @Robie Please contact Support concerning this and a member of the Team should be able to help.

https://en.forum.elvenar.com/index.php?pages/contacting_support/
Kind Regards

Herodite.  
19 days ago - Herodite - Direct link
Hi @Robie I apologise that you seem to be having further issues, but @CrazyWizard is correct, it is best to continue this conversation with a member of our Support Team :)