[2020] Request a refund?

3 minutes ago, FuZeL3G3ND said:

I would like to request a refund as I did not purchase the game, my friend who stayed at my house bought it off of my card without permission from me. If anyone can help please message me back as I need this money to help pay for bills this month.

Please, refer to the EFT term of service which states that EFT does not offer refunds for any pre-order packages of the game. You might want to work with your friend to get your funds back. 

Could you show me which error is displayed, please?