Hey @SCAEVA, thanks for getting in touch and sorry to hear about the issue you've been having.
Based on the information you've provided, it appears that this may be related to IPv6 network which is what you likely have.
If it is the case indeed, you would need to connect to IPv4 or hybrid v4/v6 network, which will then allow you to connect to the game.
For more information on how this can be changed and what protocol is your ISP using, you will be best to either contact your ISP or look up in their website for further information.
Additionally, another way to check this is if you have any alternative connection, such as mobile data (for example). If you do, you could try temporarily setting up hotspot, connecting your console and then see if error message still comes up.
Keep us updated and should you have any questions, let us know!