Hello! I'd first try verifying your game's files (
Uplay instructions /
Steam instructions).
If this doesn't work, then
updating your OS with the Update for Universal C Runtime in Windows may help by replacing the missing .dll.
If this doesn't help, I'd recommend opening a ticket at
https://support.ubi.com by logging in, scrolling down, and clicking on Contact Customer Support. Attach your msinfo and dxdiag
files to help our technical support agents investigate the issue! Thank you.
Moving this to community support.