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Hello, I bought Battle Pass Y6S2 for the for honor on PS5 in PSN store, but Battle Pass is not activated on the game, what should I do?
Please Help Me
Hello, I bought Battle Pass Y6S2 for the for honor on PS5 in PSN store, but Battle Pass is not activated on the game, what should I do?
Please Help Me
Hello @Mr_Assassin0_0 sorry for the late reply!
If you have purchased a Battle Pass it may take up to 24 hours for this to be activated in your game.
If you have not received this in-game after a 24-hour wait, we would need to take a look at your account in order to investigate the date the item was purchased/redeemed and if/when they were ever added to your account.
Please contact us on one of the following links for further help with this issue >
Ubisoft Email/Live Chat > https://www.ubisoft.com/help/contact
When you contact us please let us know the following so that we can examine your account in greater detail, then we can on our forums >
- Your Ubisoft username
- Platform username on PSN
- Exact name of missing item/s
- Exact date when you purchased/redeemed item
- A screenshot of your proof of purchase, from the PS5 console transaction history menu