[2021] Requirements not met

hey snowking72!
Do you get any other errors along with this?
Can you confirm the platform you're playing on

Hey all!

otamuralha - Could you make a new thread about this issue, rather than going off topic from the original post? Please note that this goes against our forum rules. Thanks!

snowking72 - I've taken a look and I can see that our team is investigating this further. To assist in the investigation, I recommend opening up a support ticket so we can collect some additional files from you. You can reach our support teams here:
- Open a Support ticket
- Start a Live chat (Please check your regional opening times!)
- Twitter and Facebook

When opening a support ticket, please can you have the following files ready to attach/send:
- An MSinfo and a DxDiag
- Your launcher logs
- An image of your port forwarding settings. Please ensure these have been configured correctly.

Thanks!