Original Post — Direct link

For honor has not being opening for a year now, i open the ubisoft app then try to launch the game but it always always crush before anything open, my graphic card is updated the system can handle it easily but i been having this issue for along time and i spent a bunch of money this game with purchase bundles etc...i would like my problem to be resolved or a full refund, i tried to send a ticket on the ubisoft site but every time i try to submit nothing happen, i try and try and tried is getting really annoying now

almost 3 years ago - Ubi-Milky - Direct link

Hello Shafam, thank you for getting in touch with us and I'm sorry to hear this!

Would you please take a look at this guide and run through all the steps listed? This support article contains some of the most common fixes for the issue you are having and covers permissions, hardware, software, and corrupt files, that could potentially cause this >
https://www.ubisoft.com/help?article=000061047

Should these steps not resolve this issue for you, please let us know and we can create a support ticket for you to investigate this in further detail, we will need to gather your system files and crash logs as part of this process, to rule a few causes out and investigate further.

almost 3 years ago - Ubi-Viral - Direct link

@shafam Thank you for your reply and sorry to hear that this issue is ongoing, can you try reinstalling the game instead to see if that helps?

Thank you.