2 days ago i got disconnected from ranked games few times and now i've got "Penalties applied on match abandon" but there is no timer with it. Played many ranked duels since then and my rating doesn,t change, is this a permanent penalty and i need to get new account or what?
Hello @Andrut94 sorry to hear you are not receiving any MMR from your ranked matches.
In order for us to be able to check your progression and match history, we would need you to contact us privately about this issue so we can see your game data.
If you believe your ranked progression is not increasing correctly, please get in touch with us privately with the date when you first noticed this being an issue, so we can check your gameplay history >
Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
To help us gather more information could you please answer the following when you contact us on the link above >>
• Platform you play on?
• What server do you play on?
• What was the exact date you didn't receive XP from your match?
• Have you waited 24/48 hours and did you notice any change in-game to your rank/progression?
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