[2021] Last attempt to get answers about "the no rewards issue"

Original Post — Direct link

-1. Will there be a fix for players still affected by it?
2. Will there be compensation for players who no longer are affected by it?
3. Why does it take more than 3 months to fix, or to decide on a compensation?

Thanks for your reply.

almost 4 years ago - Ubi-Borealis - Direct link

Hello there SmoothSeparator!

Please note that we are unable to offer a live service via the forums. We aim to respond to players as soon as we're able to, but this can take longer when contact volumes are higher. We apologise for any delays.

I'm sorry to hear that you've had this experience. At this moment in time, the issue is still under investigation. We currently have no new updates to share regarding this, including an ETA for a resolution. We apologise for any inconvenience caused, and appreciate your patience at this time.

If compensation is to be offered, this will be at the digression of the For Honor team. Please note that the Player Support team has no say in this. We will pass along your feedback to the dedicated team.

If we have any new updates to share, these will be posted within the official forums, so please keep an eye out. Thanks!

almost 4 years ago - Ubi-Borealis - Direct link

You're welcome! I hope you have a great day too

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