[2022] Game crashes upon start up

Hey @prxssd_  

I'm sorry to hear your game is crashing. Thanks for checking your drivers first of all. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

There is also some more steps found in here that can help.

If you still have issues after these steps, let us know here and we can create a support case for you, as we'll need to get these system files from you to look into this further. 

DX Diag

MSInfo

If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there. 

As live chat isn't always available, you can also reach out through a private message on Twitter or Facebook if you prefer, as that will also create a case for you and we can then get your system files off you through there. 

If you do contact us through one of the above options, please mention what steps you have already done, or just provide links to those articles so they don't get suggested to you again. Also, please let us know here if you have, otherwise we will create the support ticket for you if you still need assistance.  

Hey @yuuki320,

Sorry to hear that you are encountering game crashes and that the steps mentioned previously have not helped.

As Ubi-Froggard  mentioned, if those steps have not helped then we would recommend to contact us directly, this way we can take a closer look and further investigate.

Many thanks

Hey there @yuuki320, you can create a case here. When creating this case, can you please attach your system files for us so we can investigate the possible causes of why this might be happening? If you have any questions or run into any other issues, please do not hesitate to let me know.