Original Post — Direct link
For a period of a month players on console playing offline recieved NO rewards for the ENTIRE halloween event. So far there has been ZERO response to this or any news on compensation. Its been 2 months and we're still waiting for compensation.
over 3 years ago - Ubi-Swaggins - Direct link
Hey RichardofBig.

Sorry to hear that you have encountered this issue.

The team are currently investigating this. Once we have more information to share, we will do so.
about 3 years ago - Ubi-Borealis - Direct link
Hey there RichardofBig!

If compensation is to be made available to players, this will be shared on our official platforms and via notifications in-game. I recommend that you keep an eye out for further news and information.

Thanks!
almost 3 years ago - Ubi-Litten - Direct link
Thanks for getting back in contact and thanks for providing this feedback. While I would not be able to provide any information regarding this I will certainly forward your feedback / request to our game team for further review. in the meantime, please keep an eye on these forums along with our official website and social media outlets for any news and updates.
over 2 years ago - Ubi-Swaggins - Direct link
Hey folks,

Thanks for reaching out.

Regarding compensation being given for issues, this isn't something that our Support team has visibility on as this decision is made by the dev team themselves and is awarded to all affected players simultaneously.