devtrackers.gg → Fortnite: Save the World

[2020] I absolutely HATE that I have to resort to Reddit to get Epic's attention.


Original Post — Direct link

I contacted Epic a few weeks ago via email and still have not received a response. I bought the founder's pack on launch day and for some reason I don't seem to have it anymore on PC or Xbox. My Xbox and PC accounts refuse to link and if I look at my order history it clearly says that I purchased the founder's pack on 4/4/2016. I have the Order ID and everything and I just want to be able to play like I did at launch. I would really appreciate some help Epic.

Edit: My case ID is Case #2134289

External link →
about 6 years ago - /u/SkribblrPrsn - Direct link

Hey Bryce_lol,

Thank you for bringing this to our attention. I've gone ahead and responded to your case, so keep a look out for it. I am more than happy to further assist you in making this right.

Kind regards,

about 6 years ago - /u/SkribblrPrsn - Direct link

Originally posted by [deleted]

Hello, it seems like you only respond to top posts about cases, and would be thankful if you could take a look at my cases sometime, I have been waiting a really long time, and have been essentially scammed $99.99 from Epic.

Hi InfamousEternal,

I'd like to look further into your issue. Please go ahead and send me a DM with your case number, display name/gt/psn id and Epic games email.

Thanks!

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