almost 6 years ago - /u/Magyst - Direct link

Originally posted by ROCKY_southpaw

*Fix will come in a few hours. *

Official Response

Road Trip

https://i.imgur.com/pQJBGKD.jpg

As seen in the screenshot, all the heroes from road trip that were there before are gone. This resulted in negative EXP due to them no longer being there. As if they were deleted. This applies to the following:

Blockbuster

https://i.imgur.com/DmRtwWJ.jpg

The following are missing from this tab:

Wrong Event

Not Added Heroes/Weapons(No Slot)

Errors When Slotting.

I suspect there are others that were removed as well. Will update as I find more.

Collection Values

If I had the exact rarities that were missing I could probably do the math. But based off the values below it’s reasonable to assume it should add up to the missing XP:

  • Legendary Heroes: 50,000
  • Epic Heroes: 16,375
  • Rare Heroes: 8,350
  • Uncommon Heroes: 5,770

Hey everyone! We're working to get this resolved. I don't currently have an ETA yet but we're discussing options at this moment. We're hoping to have this fixed ASAP.

Here is the official Trello card that you can follow along with.

almost 6 years ago - /u/Magyst - Direct link

Originally posted by hectorduenas86

Do you recommend any course of action meanwhile? Not to play STW or to add anything to the CB for instance?

Also can someone clarify better what happened? I have everyone of those Heroes (minus the Mythic) slotted and leveled, did the Hero card was removed hence the EXP loss or just the EXP associated with the Hero?

Players impacted by this will get that experience debt back once this fix is pushed live. There is an issue where some players may not have all of the collection book pages. Your items are still slotted but they aren't being calculated into the collection book xp. Once the players have the pages, the experience will be calculated.