[2019] Epic Needs to ReConnect with the Save the World Community

Hey u/LitanahArmy. I can address a few of the things you've mentioned here.

1. Less Dev Vlogs - I'm actually putting one together :) It definitely has been a while since once of these was done and I'm super excited for this next one. It has some really awesome highlights and will be released at the end of the Season.
2. Fewer community contacts (what happened to John, Melissa and co.)? - Myself and u/Davethebuck are the community contacts. Feel free to reach out!
3. Still no afk solution (or even a show to address it) - This one is tough. We know it's a pain point. We have better tracking in place to evaluate this on a wider scale. It's an ongoing discussion.. but we have some ideas that we're branching out on as we speak.
4. No solid ‘end game’ content or even a Twine biome and more... - We're building something that endgame players will definitely enjoy. Believe me when I say.. this one is tough. It won't land in SX though.. there's A LOT of dev work that still needs to go into it.

it’s kinda sad that the change wasn’t made to introduce new hero types or to add diversity to builds.

This is something we're doing! There just wasn't any that launched with the system other than the conversions that we did..you can expect them in the future. We're evaluating the impact ihe change had on the pistol focused Outlanders and will be releasing information on this as soon as we have the details locked down.

Definitely happy to see you back and looking forward to chatting with you!

We're looking into the reports that players have been giving us regarding the rewards. We're taking a pass to make sure that nothing is actually broken since the change.

We said that before, yes. We released Endurance mode right after which is definitely challenging for most of the player base. There are quite a bit of players who are still working towards completing it every zone.

Something we don't do very well is explaining a "jackpot" mission rewards.. anywhere. This often happens resulting in a huge boost in rewards. There is a chance you jackpotted the mission rewards resulting in, what appears, as a broken system as the rewards aren't that different.

However, definitely not going to assume that is the case here and make sure that we investigate it thoroughly. There's no way you should be getting an 8 drop difference for that amount of PL change. We'll keep digging on this.

I definitely understand where you are coming from and it is not my intention to give the impression that we pick and choose who we respond to. That's definitely not the case.. However, threads and responses that give actual constructive feedback are more likely to get a response than some of the other threads posted on the sub.

That's not to say those threads are wrong.. and I appreciate the passion that everyone has for Save the World. But being aggressive, insulting, or non constructive is less likely to get a response. We compile the feedback and pass it over, both good and bad, but it's better when it's delivered in a meaningful way. Additionally, just because we don't respond to every thread.. doesn't mean we aren't reading and compiling.

We've toyed with the vote kick idea.. We saw more opportunity for griefing there than we were comfortable with. Players can join in with the friends and wrongly kick players to get their other friends in, opportunities to kick players right as the match ends, kicking for trade refusal.

Again, I know it's a pain point. It's not something we're ignoring. We just need a little more time.