over 1 year ago - Bramble - Direct link

Hello :slight_smile:

@Zhang
For privacy reasons, please submit a formal Support Ticket with this screencapture and exact same details and we can help you in further depth.

出于隐私原因,请提交包含此屏幕截图和完全相同详细信息的正式支持票,我们可以为您提供更深入的帮助。(Google Translate)

over 1 year ago - Bramble - Direct link

Hello :slight_smile:

@Zhang
I want to give you a brief update that there is a fix being rolled out for this current known issue.

Please let us know if you are still running into this problem!