Gems of War Dev Tracker

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Hi folks,

The fix for this went out at daily reset time (7am GMT).

Please force close and re-open the game to ensure you have the latest game files installed for the fix.

The global mail has also been sent out.

Hey hey!

Just looking into this for you, do you by chance remember what the Server Code error number on the screen was?

OminousGMan - Support Human

Hello!

This is a very strange graphical behaviour, this could be caused by the custom widow size I can see in the attached image being 1101x951. Have you noticed this glitch when using a supported window resolution?

I’ll mention this to the Dev Team but it shouldn’t happen if your using a supported window resolution in the game settings.

OminousGMan - Support Human

Hey there,

As these Pet Rescues run for 1 hour, but if they’re triggered less than 1 hour before a scheduled 24 hour Pet Rescue, then there’s no time for them to run.

As this isn’t a bug and has always worked this way we’re unable to provide compensation in this case. This is also the reason Pet Gnomes don’t only trigger Pet Rescues but also drop Pet Food as a Reward as well.

Pet Rescue events and Pet Gnomes were released before we added Pet Gnome Bait into the game, so I will pass this suggestion to award Pet Gnome Bait in these cases to the team for consideration, thanks for sharing the idea!

OminousGMan - Support Human

Hey hey!

I’ve looked into this and tested it on my side and haven’t been able to reproduce this issue.

Are you able to please provide a video of what your experiencing, just so we can get a better idea of what might be happening.

OminousGMan - Support Human

We have not implemented any cap on how often The Flesh Horror will appear, but as mentioned there is a decreasing chance each time you do encounter them.
It is possible, but as the chances get lower it’s more difficult.

Definitely can understand players frustration. We are also frustrated when things like this occurs, when we try and create a fun event and it does not go as we had planned or had originally had tested.

Hello everyone,

I just shared a thread about The Flesh Horror not appearing since daily reset, so no one misses any updates or information, it is all in one place.

Hello all!

Just in case, I have just made a thread in regards to The Flesh Horror not currently appearing since daily reset. So we can have any updates or further information in one place for players to refer to.

Hey all,

Just letting you know I posted a thread about this, so if any updates come through it is in one place!

Hello all,

The team currently investigating why The Flesh Horror has not reset its chances to appear after daily reset (7AM GMT).
We are currently working on getting a resolution out for this as soon as we can, as this was not intended.

Once we have a resolution, we will be working on getting compensation out to all players.

I’ll go through any Bug reports for this issue and mark them as reported and link them to this thread, so we have once place to share any information and no one misses any update.

We have also updated our Known Issues article to include this, which can be found here; Known Issues
Which we will also be updating ongoing.

And we will be responding to the ticket...

Just to confirm, The Devil has the chance to drop from successfully defeating The Flesh Horror, are you checking if this is still the case if The Flesh Horror is transformed?

THE SOUL HARVEST

Soul Harvest Begins

Soul Harvest is upon us, over the next 7 days, Gems of War will have several spooky events for our players to enjoy.

Soul Harvest will begin at weekly reset.

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Soul Harvest Battlecrashers...