Gems of War Dev Tracker

Hey!

These are some fun suggestions.

What about a badger Pet?

Hey @mfeforever

Can you share some screenshots of what you are seeing?

Hey @The-Reaper

if you haven’t already, please submit a ticket through to Support so we can look into this further for you.
If you can attach any relevant videos or screenshots to the ticket, that will also be extremely helpful!

Jeto - Support Human

Hey folks,

Sorry it appears there may have been a miscommunication, the double skull damage from the AI was affecting everyone, not only those playing on older devices. Sorry for the mix up!

Regarding players who are still having crashing issues on iOS:

It is quite normal for apps to close on mobile devices when too many are open or too many memory hungry apps are open at once, the operating system automatically closes apps running in the background to help the active app run more efficiently. So if you have a really good new phone with the latest operating system, you’re less likely to experience crashes on any app and even then, less frequently than older devices running older operating systems.

The key difference with this specific iOS issue we’re investigating is that it seems to only be getting reported by players with more recent iPhones and the latest versions of iOS installed - so that’s what makes it stand out to us all.

I...

Thanks for reporting this. This happens when more than 10 guilds is placed in a single bracket, it’s an old bug I thought was fixed and we haven’t seen it for awhile.

The Companions Guild are actually in the bracket above this but visually they show as the top of your bracket. This doesn’t affect your final Guild Wars Rank or bracket placement, it’s purely visual other than the fact there were 11 Guilds in one of the higher brackets.

I’ll re-open the old bug report for the team.

This was caused by a cheating player who has since been banned. I’ve reported what happened to the dev team so they can look into how this affected the player’s score and so they can fix up the Guild’s score to what it should be without the cheating players’ involvement.

I would just like to say that just because one player in a Guild is cheating doesn’t mean that anyone else in the guild is a cheater or condones this behaviour. It can be difficult to know when someone in your own guild is cheating, in this case they cheated so hard it looked like a bug, so it was easier to spot.

So please don’t hold it against this person’s Guild mates, 99% of the time the rest of the guild has no idea it’s being done and don’t condone it or want it in their guild.

Just a follow up. There was a player in the guild trying to hack the game. They’ve been banned. I’ll ask the team to check how this happened so it can be prevented in future and to fix up the Guild’s Score.

In future if you see this happen to one of your Guilds please report the player for hacking and kick them out of your Guild immediately.

I’ve deleted the post @Timewaster467 made as it contained the name of the banned player.

Just a follow up. There was a player in the guild trying to hack the game. They’ve been banned. I’ll ask the team to check how this happened so it can be prevented in future and to fix up the Guild’s Score.

In future if you see this happen to one of your Guilds please report the player for hacking and kick them out of your Guild immediately.

I don’t remember this bug being reported before, do you have another example I can share with the dev team?

I’ve reported this to the team. In future for the fastest help please write a ticket as well. I review all the tickets from the weekend on a Monday morning so if I see something urgent like this we can do our best to get it fixed up before the weekly reset.

I’ll let you know once I’ve heard back from the team.

Hey, just confirming that the Leaderboards are updated at set intervals, not every time they’re opened.