3 months ago - Jeto - Direct link

gow studio closing1080×1080 120 KB

Happy Easter & Passover to all those who celebrate!

Here is when we will also be taking some time to celebrate, and our studio will be closed on the above dates.

I have included the weekends in these dates, while we aren’t open on weekends anyway, wanted to avoid any confusion.
We appreciate your patience as on the tiny day we are open on the 26th, as we are going to be running around attending to critical/high-priority issues

During this period, as normal, should any critical bugs appear we will have devs standing by to jump on and get them resolved as soon as we can!

This involves wide-spread game-blocking issues such as players being unable to launch the game, servers going down, etc.
Should you require any further assistance, don’t forget to check our Help Centre for general troubleshooting tips in the meantime, and we will get back to you as soon as we are back in the studio!

If you experience any purchasing issues, such as duplicate charges or not receiving a purchase, please contact your platform ASAP

Apple Support: Contact - Official Apple Support
Google Play Support: Google Play Help
Steam Support: https://help.steampowered.com/
PlayStation Support: https://support.us.playstation.com/
Xbox Support: https://support.xbox.com/
Nintendo Switch Support: http://support.nintendo.com/

2 months ago - Bramble - Direct link

Hello :slight_smile:

Just bumping this thread again for visibility!

Quick Reminder that the Studio will be closed for these following dates mentioned above.
(April 20th - 25th, and again at April 27th - 30th.)

Thank you everyone for your understanding and patience and we look forward to jumping back into discussions with you when we’re back!

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