Original Post — Direct link
over 4 years ago - /u/UbiBard - Direct link

I know some players haven't received rewards, and the team is looking into this.
As far as I know, if you registered then you should be good to go. We're just doing a little digging on our side. I'll be sure to keep you all updated.

In the future, feel free to ping me/DM me if you have questions. Always happy to help where I can.

over 4 years ago - /u/UbiBard - Direct link

Originally posted by LoneGunner1898

This has to be a joke, right? Ubi is literally incompetent and useless. Thanks for nothing, u/UbiBard

I responded to the post, but I'm responding to your comment as well as you had pinged me directly.

We're doing some digging on our side, but if you registered then you should be all set. I'll be sure to keep you all updated as we look further into this.

over 4 years ago - /u/Ubi_Hayve - Direct link

Originally posted by BFMSAND

And how to people check if the registration really gone ok ?

I loged into the site and I think it was ok but I also ready some people had some troubles on that site too and after the time period ended there was just a message after login into that said it ended but neither if your registration went trough or not.

We are aware that technical issues during Ubisoft Froward prevented you from claiming them. Thus we are working on an alternative flow for our players to access these items. But they are not cancelled.

over 4 years ago - /u/Ubi_Hayve - Direct link

Originally posted by TheUltraNoob

Yea cancelled for everyone, but they have said they will most likely give people another chance later on.

Edit: I stand corrected, they’re not cancelling them.

We are working on an alternative flow for our players to access these items and we will keep you updated on this. But they are definitely not cancelled.

over 4 years ago - /u/Ubi_Hayve - Direct link

Originally posted by Solokiller

Might as well throw in the raid items while you're at it. Kill two birds with one stone.

The raid items are part of an on going discussion that we are having based on the feedback and mentions we are seeing on this topic. While I don't have anything specific to share on it at the moment, it is something that we are looking into.