over 1 year ago - Mike_W - Direct link

I’m sorry, I can’t discuss the details of your various accounts in a public forum. Given the age of your account here, it would appear that you likely backed on Kickstarter (awesome). I think you probably will not be surprised by this but all I can say is that you’ll need to contact support from the email which was used in the creation of your original account or with a proof of purchase. I looked quite thoroughly for your information on our Kickstarter. I suspect that different information was used for each platform but I really have no way to prove this theory though.

If you would like to continue to attempt to recover the information, please contact us through the official support channels and we will do our best to help.

https://support.lastepoch.com/hc/en-us/requests/new

over 1 year ago - Mike_W - Direct link

Did you genuinely receive zero replies in any way shape or form at all? Like literally nothing? Or figuratively nothing?

over 1 year ago - Mike_W - Direct link

Well, that’s a whole lot more than nothing I think. I know your frustrated and we will do what we can to get this sorted. I still can’t discuss your account details in a public forum though.

Please open a new support ticket and tell them to look at your forum badge as proof of purchase.

From what I can tell, you are only missing 3 pieces of released cosmetics.