It sounds like this may possibly be the result of character save file corruption. The two most common causes for corruption is the game being closed unexpectedly while saving (such as a power outage or alt+f4), or by somehow being modified by a third party program.
As the character was offline we would not have it stored in our online database. However, you should still be able to find it! Firstly, please turn off the Steam Cloud Sync in Last Epoch before doing these instructions!
You can go to this area:
Windows: C:\Users[your_pc_account_name]\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves
Linux: Steam games files can be found in the “~/. steam/steam/SteamApps/common/” folder
SteamDeck: Saves will be located in the home directory. There is no fixed place where native games store their data, it may be under .config/, .local/, or in a private directory. Proton saves are stored under .local/share/Steam/steamapps/compatdata/
Note: In order to see the [A...
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