[2021] [0.8.2] Crash on Startup Standalone, then also via Steam

Hey there, sorry you haven’t heard from support yet. They are a little busy at the moment but are working through tickets as fast as they can.

I’m just on my phone this morning and I gave this thread some searches for suggestions and it looks like you’ve tried most things that would help.

I did notice that your steam repair always finds 1.3gb to repair. Almost like something is automatically removing 1.3gb of files or maybe is attempting to edit files in a protected folder.

I’m not sure exactly what’s happening but given the consistent repair size and the startup crashes, that’s where I would look first.

I’m sorry if this has already been suggested but is it possible that your antivirus program is finding a false positive and deleting a chunk of files? It should have a record of which files it has expired recently. You can also set the install directory as an ignored folder temporarily to test. I would still do one more validation after turning it off.

Startup crashes have also been linked to corrupted graphics ini files. This most often happens when they are manually edited.

I don’t generally do troubleshooting stuff so I’m not up on the most current common issues so someone else might be able to help better but this is what I’ve got for ya.

Yea, not much I can do for you right now. Looking at log files on my phone is a maddening experience at the best of times so I’ll have to look at it later.

I’m actually a senior developer and am one of the main coders. I’ll try and take a closer look later.

Well, based on the times that these come in at, you are either an ultra night owl or we are on inverse time zones. I have been keeping up with the progress but I don’t really have much useful to say yet.

Fresh install on a new ssd sounds like a very good way to go at this point.

I took a peek at some of the log files. I haven’t made it through all of them yet but I’ve seen nothing significant at all.

I know you don’t want to do it but win 10 is by far the most stable, widely used and playtested OS that we have. The population of people we have not running win 10 is teeny tiny…

I know some people have gotten mint to work but it isn’t technically one of our supported OS’s. If it doesn’t work and you’re feeling adventurous, you can try Ubuntu too.

Well, I’m glad we’re making progress at least. Sucks that it’s been such a slog. The only relevant thing in the log files at all was just that it was basically being blocked from going to the internet somehow as you had already pointed out.

From your log file:
Curl error 6: Could not resolve host: api.lastepoch.com
Curl error 6: Could not resolve host: cdp.cloud.unity3d.com
Curl error 6: Could not resolve host: config.uca.cloud.unity3d.com

I probably should have mentioned it earlier but if you’re doing a lot of fresh loads, ninite.com is your friend for getting the little things back up. It cuts out all the extra bloatware crap and installs/updates multiple programs all at once.

Lol, ultra wrong. Autocorrect sucks.

Ninite.com