over 4 years ago - Hackaloken - Direct link

If you encounter any issues similar to this again, could you please upload both of your log files? Thanks!

over 4 years ago - Hackaloken - Direct link

The support article gives the location. If you’re on Windows, you may need to enable “Hidden Items” under the View tab in file explorer.

Or, press the Windows key and R key at the same time, type in appdata and then hit Enter.