So... after a few days of comparing gd, wolcen and last epoch, i decided on LE and purchased for beta access.
However the lag i faced is unbearable, i tried playing with the settings but its still horrible. Is it the optimization? Can i look forward to anything being done or the only choice i have is to purchase better rigs
I play D3 and POE just fine.
External link →Hi there,
Sorry to hear that you've been experiencing performance issues with Last Epoch!
For assistance with troubleshooting them I would recommend doing the following;
If you'd prefer to reach out to us about a possible refund, please e-mail [email protected].
Optimization is an ongoing process, and most patches we release include some changes made specifically to improve performance - for example, refactoring code, reducing the performance impact of visual effects, or reducing the polygon count of models. I would recommend that you check the system requirements to make sure that your hardware is officially supported.
Hi there! i wrote in for a refund but i havent got a response.
We offer a 48 hours 'no questions asked' refund policy.
Refund requests received outside of that window will be discussed on a case-by-case basis. Some of the team were unavailable while representing the company at PAX West which ended on Monday, with some travelling home yesterday. We should be able to respond to your e-mail later today (it's 08:33 am where we're based). Apologies for the wait!
Hi there! i wrote in for a refund but i havent got a response.
Just to provide a quick update: it is now 09:00 am here and I'd expect us to respond at some point in the next 15 minutes or so.
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