[2021] Question about in game chat moderators:

Why do you say that? Do you have a screenshot of this?

Oh, sorry, thought you meant staff. Chat mods don’t have a tag.

Getting the right people the ability to moderate chat was more important so we did that part first.

If someone masquerades as a mod they won’t have any abilities to do anything. We are working on getting them some official indicators.

In the initial message, did he say that he was a mod and tell you not to because it’s against the rules or was it just one player to another asking you not to?

I looked at the chat conversation. We are still evolving our chat moderation protocols as we have seen an influx of people recently. From what I can see they were trying to deescalate the situation. We have reviewed the situation with other moderators too. Thanks for the feedback on the situation.

If you could submit the screenshot of the person using the N word to support, we can quickly follow up on that.

In the future, please don’t post them publicly on the forum. The link I sent lays out instructions for reporting chat infractions.