[2020] Erased caracter after crash (2nd time)

Sorry to hear about this! If you’re not able to find the log file, you probably need to enable the “Hidden Items” option for File Explorer, which is under the View tab at the top.

Alternatively, press the Windows key and R key at the same time, type in appdata and then press enter.

How has that error been displayed? It sounds like it could be a hardware issue, rather than a problem with the game. Regardless, if you have the game installed via Steam I would recommend trying this support article.