[2021] Refund

This is not the case. The closest we’ve come to saying this was that we don’t know the future of pure offline mode. I’m sorry you’re having issues playing the game but we are still in development and not all features are available yet.

It is important to check sources and not circulate false rumors.

Sorry I wasn’t clear, we have not stated that pure offline will not be available at launch. We don’t know if it will be available or not. I wasn’t saying that the Kickstarter campaign didn’t say that we planned for an offline mode.

I’d also like to say that I’m not responding to the refund request, simply that we haven’t been operating in bad faith.

If you would like to request a refund outside of the normal refund policy please contact us through our support site here:
https://support.lastepoch.com/hc/en-us/requests/new