[2023] Rollback

I’m sorry this happened we are doing our best to get to the bottom of this. Thank you for the report.

Thanks for the report, this offline character issue is new and separate from the problems other people are reporting in this thread. We’ll fix this one as soon as possible, we have a lead already.

Very sorry about this. We’re doing our best to proactively find cases where this is occurring, but if you can tell us the approximate time this happened and what the characters were called, it’s much faster for us to investigate what happened to your data.

I appreciate that this is very frustrating and not something you’d expect to need to do.