Edit: Lab of Legends is back up!
Edit 2: There is currently an issue with Avast antivirus that causes clients to crash on boot, this extends to other Riot IP's as well and a fix is being worked on, in the meantime updating your antivirus should fix it
Hey all, we are looking to attempt a trial run of a system for reporting bugs for the LoR Dev team. As you all may know, they tend to frequent the sub and filter by "bug". However, in most cases the reports don't hold much additional information to help pinpoint what may have taken place. So, our plan is to try a sort of megathread. I'll have these pinned in the news and sidebar for old and new reddit moving forward. But will also leave this post up in the main announcements to promote awareness.
So! What are we looking for? To put it simply, if you encounter a bug, we'd deeply appreciate it if you post it here with the following information.
**Type of Bug:**
**What happened that seemed like a bug:**
**What was expected to occur:**
**How often does this occur/How easy is it to replicate:**
**PC / Android / iOS:**
**Region:**
**(Optional) Screenshot:**
**(Optional) Deck Code:**
**(Optional) Client Log:**
An example would be something like this,
Type of Bug: Audio/Visual
What happened that seemed like a bug: When a powder monkey is in play and Miss Fortune is played, the powder monkey's screeches will happen, when Miss Fortune speaks in response, the speech bubble is over the Powder Monkey
What was **Expected to occur:** The speech bubble should be over Miss Fortune instead.
How often does this occur/How easy is it to replicate: 10/10 Every time
PC / Android / iOS: PC, Windows 10
Region: NA
(Optional) Screenshot: Screenshot
(Optional) Deck Code: CIAQGAQGBMLCAAQBAMDA4DACAYCAKCASCUMSELJRHI6D4AQBAMDBIBACAYBA6EI4
(Optional) Client Log: Logs
Optional Stuff and how to post it
Screenshots: You can upload your screenshots to a secondary site such as imgur, post them on Reddit and link to them, or put them in discord and copy the link. Please try to abide by our screenshot/video rules and censor opponent usernames. Depending on the severity of reports we'll be a bit more lenient in this thread specifically.
Logs: Logs are saved on your PC. Once a bug occurs close out LoR and the log will be saved to the following folder,
This PC -> Local Disk (C:) -> Users -> YourUser -> AppData -> Local -> Riot Games -> Legends of Runeterra -> Logs
The most recent log should be the one you want to copy, you can then make a pastebin and post it here.
Deck Code: In game, go to
Collection -> Decks -> Select your deck -> Share -> Copy to Clipboard then paste the code in your report.
Overall, any information you guys can provide for bugs you encounter will be very valuable in aiding the devs when it comes to eliminating them. Any and all assistance is appreciated!
If any reports are put in here, that aren't actually bugs, and are working as intended. Please help educate your peers politely and report the post under "Other: Not a bug" and we will remove it. This will help the devs pinpoint actual bugs and eliminate some of the false reports that may cause confusion.