[2022] Lost Ark Weekly Update - June 2nd @ 12 AM PT / 7 AM UTC / 9 AM CEST

Greetings heroes of Arkesia,

All Lost Ark servers and regions will be brought offline on June 2nd at 12 AM PT / 7 AM UTC / 9 AM CEST for this week’s regularly scheduled maintenance and update. Downtime is estimated to last up to 5 hours and will include the following fixes:

• Fixed an issue that caused the client to stop responding when loading into Haiger’s Manor or Rivelvarr Ruins. This content will be re-opened to players.
• Chaos Dungeon exchange vendor rewards have been adjusted to be character bound. Shards earned from Chaos Dungeons are Roster bound, so players can share them with other characters on their Roster in order to redeem rewards from the exchange on alternate characters.
• Fixed an issue where the Basic Horn-rimmed glasses would appear as white when equipped at the same time as the Wily Dawn Chestpiece and Pants.
• Fixed an issue that caused an “Invalid Customization Info” error to appear when attempting to load an older preset in the Character Creation menu. If this issue persists, players can navigate to the folder containing the customization files (found at Lost Ark Live\EFGame\Customizing) and change the file extension of all saved presets from “.cus.bak” to “.cus” to resolve the error.
• Chimek, an NPC from Wild Wing island, will no longer appear throughout Naruna Hot Springs.
• Timers displayed in the Adventure Island menu will no longer reference UTC time in all regions.
• Fixed a performance issue seen in various endgame dungeons and raids when using the Korean VO DLC.
• Remaining entry counts will now show correctly in the Integrated Dungeon menu.
• Fixed an issue that caused the Awakening Skill to be triggered when using the Smart Ping feature on a controller. Smart Ping can be trigged by pressing A, B, X, or Y while LB + LT + RB + RT are held down.
• Reverted the dash distance changes on the Radiant Golden Cloud mount. The cooldown for the dash remains at 5 seconds.

Additionally, the team is still working through the following issues:

• A speculative fix for Island Siege timing will be put in place with this downtime; we will update players on this once the build is live.
• UI elements (such as items) may still get stuck on the player’s cursor in various situations.
• Players on the Vykas server are unable to donate to a guild.

Thank you for your patience, and we’ll see you back in Arkesia soon!

Maintenance has been completed and the servers are back online. Thank you for your patience.