@MojoTheGray If you successfully complete anΒ in-game purchase and do not see your items/gems in your inventory, please restart your client. If this does not resolve the issue, please contact customers support.
We have a special offer for @TwitchPrime members! Starting today Twitch Prime users can redeem a code for one 60-card Boros Legion deck in MTG Arena. For the Legion!
Read more about the offer here:
@DarkJjay Also, try restarting your client. That may do the trick.
@DarkJjay It may take a bit for them to come through. Give it a little while, and if they don't show up, report it to our support team under "Order Issues".
@wrathofanima Same. π
@Greenyugi As you can imagine our support team is dealing with a LOT of tickets right now. They'll get to yours, don't worry! It may take a while since they answer tickets in the order received.
@bikerboyGR Right here:
@bikerboyGR Contact our support team so they can look into it! Sorry for the inconvenience.
@BrettMagill We're aware of this issue and are looking into it. Some people have had success with just waiting a bit, and then trying again. Sorry for the inconvenience! We'll keep everyone updated.
@MPSopko This promotion isn't live until around 11am PT. Sorry for the inconvenience!
@MingMtg If you didn't receive your three packs, contact our support team.
@IkariSenpai @wizards_magic If you entered the code before you updated the game, there weren't any #MTGWAR packs for you to receive at the time. Please contact support so they can get those to you! π
@c_sarantopoulos @PedroPappaterra We're aware of this issue and are looking into it. Some people have had success with just waiting a bit, and then trying again. Sorry for the inconvenience! We'll keep everyone updated.
@thedanbarry Hey, you were the one that wanted to avoid paying attention to this meeting in the first place. We're just trying to help. π€·ββοΈ
@SeanGoALongWay The offer won't go live until around 11am PT.
@themtgzealot We're aware of this issue and are looking into it.
@fsslayer09 We're aware of this issue and are looking into it. Some people have had success with just waiting a bit, and then trying again. Sorry for the inconvenience! We'll keep everyone updated.
@thedanbarry Don't you have headphones???????????????????? (just joking)
@thedanbarry May we suggest watching someone play MTG Arena on Twitch while you wait? That's the only avoid responsibilities workaround we have at this time. Sorry for the inconvenience!
@MarkCornette3 We're aware of this issue and are looking into it. Some people have had success with just waiting a bit, and then trying again. Sorry for the inconvenience! We'll keep everyone updated.