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Thanks for sharing - the dev team will look into this.
Thanks for sharing - the dev team will look into this.
Looks like someone else reported it here so I’ll close this one! I’ll be escalating this as well 
Should be fixed now! Enjoy the game.
Should be all good! Enjoy the game!
We’re aware of this issue and are working on a fix! This issue is also being discussed here so I’ll close this thread but make sure that the team gets your report too!
Welcome to the New World Forums!
Thank you for reporting the issue! We are aware of this situation and working to fix it as soon as possible.
Should be all good. Enjoy!
They should both be fixed already.
Should be fixed now!
There are a bunch of dyes that aren’t working that’s listed on the Known Issues list
Should be fixed!
Should be fixed now, thanks for your patience!
Should be fixed now.
@Paulers 1. One workaround you can try if it’s hampering your progress is to go and speak to the Constable in either Everfall/First Light or Monarch’s Bluffs instead, that actually should advance the quest in your starting zone. Long run, however, but that would advance the quest.
We have a thread here for this issue! I’ll go ahead and close this thread but I’ll pass this one along. Thank you!
We are aware and working with the appropriate team on this. In the future, please use the in-game reporting tool for faster visibility. Unfortunately, the Community Team does not have the ability to address these concerns.
Update: Should be all good now. See you in Aeternum!
Greetings Adventurers,
We have noticed an issue with the world, Kor, in EU Central and will be restarting the world in 5 minutes.
Downtime will be approximately 20 minutes long.
Thanks for your patience!
Update: Maintenance has been completed. Have a good time in Aeternum!
Greetings Adventurers,
We will have downtime for the Australia servers today, September 10th at 3:30pm PT/ September 11th at 8:30 AM AEST.
We expect this to take approximately 30 minutes.
Thanks for your patience and understanding!
US-West should be all good to go. See you in Aeternum!
Maintenance for Australia has been completed! Will update once US-West is done. Thanks for your patience!