[2021] To CM @NW_Mugsy

Hey folks, Polls aren’t a stand alone source of truth, but we do poll our players, often through in-game surveys but not through the forums because generally a small percentage of our total players visit the forums and they tend to have some shared qualities that skew the data. So if you see a survey pop up please be sure to complete it!
The forums are great for collecting feedback and listening to or participating in discussions on topics to better understand them then pair that with other inputs but no one approach is really a source of truth.

We do surveys often, but they don’t go to all players, so keep your eyes open should you receive one. I am not part of the research team, so I can’t speak in depth about each campaign and who they are targeting but I see and discuss the resulting reports with them, so I can confirm it is happening.

Nope, you are interpreting what I am saying in bad faith to be sensational.

What I am saying is they often use target sample group criteria for surveying. Again, I am not part of the research team or an expert in data sourcing, but I did not say anything about who receives surveys. You created that to tell a story that bolsters your existing position on the topic.

I will share your feedback with the research team. You would like all players to receive all surveys in order to trust the data being gathered.

I don’t have an opinion on your suggestion. I will share your feedback with the team.
There isn’t anything for us to argue about. I hope your evening is great.

We will do our best to address our open issues, work with our players to make improvements, and keep at it. Appreciate the feedback.