over 2 years ago - Luxendra - Direct link

Are you talking about the de-sync bug? If so, then yes, our developers are working on getting a permanent fix in instead of doing server restarts!

over 2 years ago - Luxendra - Direct link

Honestly I think it’s a different issue but I’m not sure. I have definitely escalated both of these types of issues though. If you’re experiencing this issue, can you tell me which server you’re on?

over 2 years ago - Luxendra - Direct link

Yup! We’re aware of that :slight_smile: I was able to find out that server restarts will temporarily resolve both issues so if this does happen on a server, please let us know and we can surface it to the proper team.

I’ve escalated Brobdingnag and Houssa for a server restart. I know the teams are working on a permanent fix for this but hopefully the temporary restarts will help for now.

over 2 years ago - Luxendra - Direct link

Requesting for Dis as well!

over 2 years ago - Luxendra - Direct link

Requested!

over 2 years ago - Luxendra - Direct link

Instead of saying requested over again and cluttering up this post, I’m going to start liking them, haha.

over 2 years ago - Luxendra - Direct link

Message of the day is a Known Issue

over 2 years ago - Luxendra - Direct link

Already requested for Royllo :slight_smile:

over 2 years ago - Luxendra - Direct link

We just restarted Iroko :thinking: Escalated Tir Na Nog though.

over 2 years ago - Luxendra - Direct link

When they determine there is nothing preventing them from restarting the server (wars, invasions, etc.) then the team will go ahead and restart them.

over 2 years ago - Luxendra - Direct link

Patience is key :wink:

over 2 years ago - Luxendra - Direct link

Yup! We have the details but never hurts to double-check, thanks! Royllo should be getting a restart momentarily if not right now. Team’s rolling through the requests :slight_smile:

over 2 years ago - Luxendra - Direct link

Should be a couple of minutes unless they find an issue with the restart. Usually doesn’t take too long though.

over 2 years ago - Luxendra - Direct link

I would assume you’d still be able to complete them :thinking: There’s not a time limit or anything on them iirc.

over 2 years ago - Luxendra - Direct link

Honestly probably not. Iirc, tuning orbs are consumed when you hop in. This restart resets the instance so that everything would be back in sync.

over 2 years ago - Luxendra - Direct link

I’m not sure about that. My priority is to get the worlds working properly again right now. Sorry :L probably not the answer you’re looking for.

over 2 years ago - Luxendra - Direct link

Nope, I have no ETA on any of them, I just know that the team’s working on getting those restarts out to the servers I requested.

over 2 years ago - Luxendra - Direct link

Currently on the list!

over 2 years ago - Luxendra - Direct link

It should kick you off but you can log off to be safe.

over 2 years ago - Luxendra - Direct link

I would hope that it’s due to actual expedition de-sync or not being able to get into the expedition, haha but yes, I will submit yours.

over 2 years ago - Luxendra - Direct link

Already did!

over 2 years ago - Luxendra - Direct link

Oh no! You’ve crossed the line D: reply bot shutting down.

No but in all seriousness, I know the team’s been working really hard to get this feature out this week and they are on track. I don’t have any additional information I can share right now though, sorry!

over 2 years ago - Luxendra - Direct link

Already on the list.

over 2 years ago - Luxendra - Direct link

Added!

over 2 years ago - Luxendra - Direct link

I’ve seen one report of a crash in the Depths but it was when they were enterring the expedition. I’d recommend submitting a bug report in the bug reporting section if it’s still occuring for you.

over 2 years ago - Luxendra - Direct link

Smh pushing for information here. You won’t get any leaks out of me!

over 2 years ago - Luxendra - Direct link

Added! I’m going to go back to my original statement of just liking your post if I’ve added it to the list.

over 2 years ago - Luxendra - Direct link

Absolutely beautiful. If I could list only 1 thing I like about the game, the graphics and sound design are fantastic.

over 2 years ago - Luxendra - Direct link

The only maintenance I’m aware of are the restarts going out for the expedition issues. They should only be about a few minutes each.

over 2 years ago - Luxendra - Direct link

Yes, the bug reporting section of the forum! I think I’ve seen a few posts about it already though.

over 2 years ago - Luxendra - Direct link

She :slight_smile: thank you

over 2 years ago - Luxendra - Direct link

I try :slight_smile:

over 2 years ago - Luxendra - Direct link

Is it not back up yet?

over 2 years ago - Luxendra - Direct link

Checking, hold tight

over 2 years ago - Luxendra - Direct link

Sweeeeet. I might just get myself a bowl of ice cream after this :joy:

over 2 years ago - Luxendra - Direct link

Looking at Ys now.

over 2 years ago - Luxendra - Direct link

Hah we humans can only type/work so fast. Now if only I could automate the responses that come from my head onto the computer instead of me typing :thinking:

over 2 years ago - Luxendra - Direct link

Ys is back up, Iroko is being looked at, Duat and Nolandia added to the list.

over 2 years ago - Luxendra - Direct link

They’re rolling through them as far as I can tell right now.

over 2 years ago - Luxendra - Direct link

Already on the list.

over 2 years ago - Luxendra - Direct link

Gah a lot of these have already restarted. Please help me help you by making sure we haven’t already addressed them :slight_smile:

over 2 years ago - Luxendra - Direct link

Already on the list. Please scroll up to double-check to help me out :slight_smile:

over 2 years ago - Luxendra - Direct link

Yes you should see a message and be kicked out as far as I am aware.

Edit: oh no wrong reply sorry D: @Trav

over 2 years ago - Luxendra - Direct link

Yeah I just bumped them to remove them. Though they’re probably focused on all the other restarts I’ve requested lol

over 2 years ago - Luxendra - Direct link

Already requested

over 2 years ago - Luxendra - Direct link

Already requested

over 2 years ago - Luxendra - Direct link

Already requested.

over 2 years ago - Luxendra - Direct link

Added

over 2 years ago - Luxendra - Direct link

No problem! Hoping it helps fix things temporarily while the team gets the permanent fix in.

over 2 years ago - Luxendra - Direct link

Hey all, hopefully I got through most of you but unfortunately I won’t be able to escalate any further requests at this time. Please know that we do have a more permanent fix coming in really soon and we will do our best to continue improving this experience for you.

I appreciate all of your patience and understanding while we work through this. Thank you!

over 2 years ago - Luxendra - Direct link

A “full” status usually describes the state of the server. They look at a lot of things like queues, population size, number of characters on that server in total, etc.

Definitely keep your eye on the server list though, it can change day by day.