I’m moving this over to our Support section since we don’t have the ability to address name-changes. You may need to send a ticket to the Support team.
I’m moving this over to our Support section since we don’t have the ability to address name-changes. You may need to send a ticket to the Support team.
Hello @OmarTheDank, @mmmmarl, @Kintin, welcome to the forums @edwin9966338, thank you for your input @JakeL, and thank you @Luxendra for moving this post over,
I am sorry to hear you are experiencing this issue with changing your name. This is indeed an ongoing matter that is being looked into but we do not have access to change your name from the forums.
This scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be better if you could please create a web ticket by going to Contact Us | Amazon Games.
Please, do not hesitate reaching out to live support to have this looked into.
See you in Aeternum!