over 2 years ago - NW_Mugsy - Direct link

I understand emotions are running high but please do your best to keep in line with our Code of Conduct. Please do not target staff members or direct vulgarity at the team. We want to hear your critical feedback but we won’t tolerate personal attacks. And before you say there weren’t any, moderation has already removed them.

Update 1.2 has not released yet. If you re-read the PTR article you will see that we will provide the full patch notes for Update 1.2 when it releases.

I understand there has been incidents of patchnotes being incomplete and not capturing all changes, we will continue working with the team to improve in this area.

over 2 years ago - NW_Mugsy - Direct link

Unfortunately I can understand assigning malice to error. We’ll have to improve in order to earn the benefit of the doubt in this area.

over 2 years ago - NW_Mugsy - Direct link

Unfortunately, while we collected valuable feedback during the last PTR it requires additional time to implement so folks rightfully felt like it was not heard at all. We do care about feedback, the team is listening, and we will continue to work with our players to shape New World.

over 2 years ago - NW_Mugsy - Direct link

Yes, there have been mistakes made and we will have to earn back any trust we have lost.

over 2 years ago - NW_Mugsy - Direct link

If you are talking about PTR feedback, we should be providing a list of areas where we want folks to test. If you are talking about live game feedback we hope that people play and experience the changes then provide feedback on how it has impacted how gameplay feels. For example, when we have a major update we likely won’t put up focused feedback threads for 48 hours so folks can actually play the changes and report on their experiences and pair that with data.

New World is a living game, it will change a lot and the team will listen to feedback, implement changes, listen to feedback and implement changes and so on.

over 2 years ago - NW_Mugsy - Direct link

I agree with you in that we need to continue to iterate on how to use PTR to get the most out of the feedback we receive from testers prior to that build being tagged for release.

over 2 years ago - NW_Mugsy - Direct link

If I am saying anything patronizing please let me know, that isn’t my intention or how I feel as I am responding. So if there are things coming off that way definitely not what I mean to do.

over 2 years ago - NW_Mugsy - Direct link

As mentioned above, I understand that we have dropped the ball on providing fully comprehensive patch notes in the past and when Update 1.2 releases our goal is to include all the changes introduced. I don’t think we’ll be perfect but we know this is a place we have to improve.

over 2 years ago - NW_Mugsy - Direct link

I think there is a disconnect. For PTR we generally provide notes on where we want folks to test but have not posted full release notes for those tests. I am referring to live product release patchnotes. Update 1.2 would be a live product release.

over 2 years ago - NW_Mugsy - Direct link

We hear your ask and we have posted December PTR Patchnotes here: December PTR Patch Notes

Please keep in mind these patch notes are for the PTR and may not reflect Update 1.2 on the live game.

over 2 years ago - NW_Mugsy - Direct link

No, I am linking to notes provided by the actual team, this was not generated from Reddit datamining.

over 2 years ago - NW_Mugsy - Direct link

You can find the December PTR patchnotes here: December PTR Patch Notes
We’ll work to get them up earlier in the future.