Since the updates/conversation is moving so quickly, I will be updating this thread with the most current information from the team.
We are currently working on a solution for those who are unable to create new characters.
If you’re hitting a black screen on creation, please refrain from leaving it or tabbing out. The queue will pop up and your character will be available.
If you did leave queue, refresh your character list to see if that character is then available for log-in.
If you get a connection error, unknown file error, you’ll need to revalidate steam files.