over 2 years ago - Cathulhu - Direct link

Greetings @damnzack.

Welcome to the forums! And sorry about the inconvenience that your are facing with this ban.

I can suggest you to make another appeal, and I will explain you why. We don’t know if it’s an issue or part of the Anti-Cheat system (we can’t speculate, so that’s why is still under review and our dev team is working on it). I can’t tell you that you will be unbanned, however if you can confirm with them and proof that you were not doing anything who goes against the policies, then they will have a solid proof and help you.

I hope this information can help you, I will provide you a couple of links who might help.

Anti-Cheat System:
https://www.amazon.com/gp/help/customer/display.html?nodeId=GJSYGMDGB7NMYLKE#:~:text=Amazon%20Games%20leverages%20anti-cheat,and%20cheating%20in%20our%20games.&text=It%20transmits%20this%20data%20and,cheating%20and%20other%20malicious%20activity.

Appeal a ban:
https://www.amazongames.com/en-us/support/new-world/articles/appeal-a-ban

:cat: :octopus:

over 2 years ago - NW_Mugsy - Direct link

Hey folks, unfortunately the forums is not a place where detailed account violation information can be posted. If you were creating 10+ accounts, in a short period of time, skipping the tutorial, and showing behavior a lot like how gold spammers operate you were likely tagged by that software. My intention isn’t to shame anyone but to explain that you likely met the same behavioral criteria as many gold spammers. You will need to work with support to show that you are a legit player.
Unfortunately, that can’t be solved on the forums. I will again send the details from this thread to the Moderation team to investigate.