over 2 years ago - Kay - Direct link

We are investigating, if you have not reached out to Customer Support please do - that list is what we are using for the investigation.

over 2 years ago - TrevzorFTW - Direct link

Hey everyone!

While our team is working on solving this issue, we saw this workaround and are interested in finding out more information so that we can investigate further. If you do try this workaround, would you kindly provide us with the following information so that we can look into the server telemetry?

  • What server were you transferring from:
  • What server were you transferring to:
  • What is your in game name:
  • When did your first attempt to transfer fail due to trading post contracts:
  • Which shrine did you try to transfer from (screenshot preferred, but location coordinates are good too):
  • Did the shrine transfer work for you:
  • What time did you attempt the shrine transfer workaround:

This information will help us hone in on the root cause quicker so that we can get this resolved. Thank you for your patience and your help in this matter!