[2021] Do they plan on communicating at all?

Hey! It looks like there’s a bit of confusion between Forum Moderators and Community Managers.

Forum moderators are, yes, the people who keep the peace here and monitor the forums to make sure that the Code of Conduct is being abided.

As Mugsy said in this thread, the Community Team spends a huge amount of time with the Dev team, discussing feedback and issues, drafting updates on issues, preparing patch notes, meeting with research and data to generate more comprehensive feedback reporting to help the team prioritize, and tackling a lot more. Our team is also responsible Social Media, Editorial, Creator Relations, and support with Marketing and Partnerships.

We understand that communication is lacking and it’s difficult to find specific information you may be looking for. We hear you 100% and we’re working on multiple ways we can improve communication like a bug tracker. We’re also working on dev blogs and articles to make sure everyone stays in the loop. We currently have developers responding in the forums as well which you can find through the dev tracker!

I’ll also mention that it can be extremely tempting to insult staff when you are frustrated when they can’t really punch back. But we do our best to treat everyone here with respect and we expect the same.