over 1 year ago - Shadow_Fox - Direct link

The team has been made aware of this and we’re looking into our options.

This was put in place as bot protection to prevent spamming characters.

over 1 year ago - Shadow_Fox - Direct link

We will be sure to share as soon as we have an answer. The entire team is working on it currently.

over 1 year ago - Shadow_Fox - Direct link

We are working on a solution for those banned from creating characters.

over 1 year ago - Aenwyn - Direct link

At this time, we are currently working on a solution for those who are unable to create new characters. If you’re hitting a black screen on creation, please refrain from leaving it or tabbing out. The queue will pop up and your character will be available.

If you did leave queue, refresh your character list to see if that character is then available for log-in.