24 days ago - NW_Mugsy - Direct link

We cannot provide updates on ban appeals in the forums.
We also will not provide updates on other players accounts.

We all agree there are botter, cheaters, and gold spammers happening in game. We all agree we want to see those folks identified and removed. We are cracking down on botters, gold spammers, and cheaters. You should expect to see groups of players contesting bans and asserting their innocence.

It is possible folks will receive a ban in error and they should appeal those bans using the appeal process. We will not address individual bans on the forums.