New World

New World Dev Tracker




04 Apr

Comment
    Luxendra on Forums - Thread - Direct

OP has commented on this related thread: Hale N Hearty not working

Closing this one so we can keep all updates in one place. Thanks!

Comment
    Luxendra on Forums - Thread - Direct

Thanks for the update! I’ve forwarded your responses over to the team.

Comment
    Luxendra on Forums - Thread - Direct

Understood, thanks! The team’s aware of this issue and I’ve just sent them your response for their knowledge.

Comment
    Luxendra on Forums - Thread - Direct

We have provided an update here: All my gear is gone - #278 by Luxendra

Closing this thread to keep everything in one place.

Comment
    Luxendra on Forums - Thread - Direct

I just posted this on another thread but in case you aren’t following it, I sent this over to our team to investigate and they concluded that Hale & Hearty is working as intended; the attributes screen is showing your buffed health - not your base health. You should be able to double check by going to your Bio screen and noting your active buffs.

Comment
    Luxendra on Forums - Thread - Direct

Hey there, I sent this over to our team to investigate and they concluded that Hale & Hearty is working as intended; the attributes screen is showing your buffed health - not your base health. You should be able to double check by going to your Bio screen and noting your active buffs.

Comment
    Luxendra on Forums - Thread - Direct

Looks like someone else also encountered the issue. Can you see if any of the suggestions here resolved it?

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Comment
    Luxendra on Forums - Thread - Direct

We have provided an update here: All my gear is gone - #278 by Luxendra

Closing this thread to keep everything in one place.

Comment
    Luxendra on Forums - Thread - Direct

We’re currently investigating the issue for players who reported this issue.

Comment
    Luxendra on Forums - Thread - Direct

Hi all,

Our team has been able to reproduce the issue affecting players who have lost their equipped items. We have established that this situation only affects characters that disconnected from New World before the Season 1 update, and were either killed before the next login, or disconnect the Death’s Door screen.

For additional clarification, this issue does not impact characters that disconnect in either of the above states after the Season 1 of Fellowship and Fire was released. It is only those who were in a ‘death’s door’ state before the update.

We are actively working on correcting this issue for affected players and will provide an update once we have more information to share.

Thank you for your patience and understanding!

Comment
    Luxendra on Forums - Thread - Direct

I believe I see your email, @PrinceFin. Thank you!

Comment
    Luxendra on Forums - Thread - Direct

@PrinceFin Can you send an email to [email protected] with the relevant information? Thank you!

Comment
    Luxendra on Forums - Thread - Direct

Thank you for the report. Our team is aware of the issue and currently investigating.

Comment
    Luxendra on Forums - Thread - Direct

@AbuJafer Please post your character name and world as well as any information you think relevant here: All my gear is gone. Thank you!

Comment
    Luxendra on Forums - Thread - Direct

Oh great! Thanks for letting me know how you resolved it :slight_smile:

Comment
    Luxendra on Forums - Thread - Direct

@heyjelen We have a dedicated thread for this issue. Please post your character name and world as well as any information you think relevant in there. Thank you!

Comment
    Luxendra on Forums - Thread - Direct

Just to check - is it enabled in both locations: in-game and through Steam?

You can find the instructions for enabling Steam Overlay in both: Steam Support :: Steam Community Overlay

If that doesn’t work, can you send me a screenshot of the error? Thank you!

Comment
    Luxendra on Forums - Thread - Direct

No, there isn’t a seasonal event running at the moment. We are looking into reports of Juniper Berries not dropping.

Comment
    Luxendra on Forums - Thread - Direct

Update: is your Steam Overlay enabled? If not, that may be what is blocking you. Reopening thread for OP response.