Original Post — Direct link

So it seems like mobile is working for everyone, since there are no posts about it not working.

It doesn't work for me. Tried the workaround with the manual world selection and rebooted my phone. Any other advice except reinstalling?

External link →
over 4 years ago - /u/JagexSween - Direct link

What issues are you seeing? Is it the app not opening (as it was over the weekend)?

over 4 years ago - /u/JagexSween - Direct link

Originally posted by Astatos159

Hey Sween

Quick update. I'm at home now. When I'm connected to the wifi it works. When using my mobile data, it doesn't. My wife has the same phone as me but another mobile isp and it works for her. My mobile isp is Vodafone. Should I contact Vodafone or could this still be a thing on your side? Other apps using mobile data work just fine though.

Having spoken to our SysAdmin team it looks like the issue could be on your side. I've seen similar instances with Vodafone before (but haven't seen any other mentions of from other players this time). We'll keep our eyes open, but I'd recommend dropping Vodafone a line (we'll do the same should we begin to see lots of similar reports).