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Gonna take this shot in the dark because I'm unsure if this has ever happened to anyone else before. I am currently unable to log in to my main account. The issue is that my main account's username login is an email address, but the email address has been deleted
Okay, that's fine since that shouldn't affect me being able to log in to rs, except I had an authenticator on the account when I quit playing. I've since updated my phone and recycled my old phone. When I went to disable the authenticator, however, it sent an email to the registered email address, which was my college email address, which has also been deleted due to inactivity.
So now I'm in a situation where I'm unable to disable my authenticator due to my email address no longer existing.
Hoping that a jmod can maybe help me out by allowing me to change the registered email to one of my current ones.
RSN is iKrea.
The login email was an AOL one (i know, created it over a decade ago and never used it which is why it's been deactivated). My registered email was an @(institution.name).edu address. I can provide all of the details for the entire account's history as well. Just need a jmod to discuss this issue with since the support ticket was just responded to with an automated response.
Here's to hope, seems like a unique situation that I'm not sure many other people have been in before.
Edit: I've also called AoL support and my college's tech support in regards to getting these emails recovered, but they have stated that it's not possible to do so and that my emails were deleted due to inactivity and to free up space. So I'm not sure what the next move is to continue playing the account, without having a jmod change the registered email address so that I can disable my authenticator.
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