Original Post — Direct link

I currently use Google Auth as my 2FA method for my Jagex Account but I want to use a different app because I don't want these codes to be backed up in the cloud. How do I do that? Do I have to re-enable the default 2FA method (e-mail), disable auth and then re-enable with the new app?

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2 months ago - /u/Jagex_Melora - Direct link

Hey u/Active-Relief-5965

If you'd like to switch your authenticator app, you were correct in your assumption :)

you need to do the following:

- enable email 2FA

- disable auth 2FA

- re-enable auth 2FA with your preferred authenticator

Although from your message I think you're concerned about the back-up codes being saved to the cloud, these back up codes aren't saved within your authenticator, but they will be saved wherever you chose to download/copy them to.

I would recommend having cloud-back up for your authenticator though, as it protects against losing or breaking your phone!

- Jagex support