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Ok since there is no actual way of contacting player support I need help from you all. I want to play osrs on steam, but when i logged in, it made me create a new account. So I asume it got linked to rs3 steam account. I don't remember what email my steam is linked to. I tried logging in using steam login on website, and then unlink the steam, but it shows as if the steam is not linked. I go to change email, but it doesnt show me the whole email, and I don't remember what email I used for the steam rs3 account, because i created a new one just for the game. I'm confused and don't know what to do or how to contact the support, because support page is just a bunch of articles that do zero to no help. Please help.

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almost 4 years ago - /u/JagexLight - Direct link

Hey there. If you want to use a current OSRS account you have to make sure it's linked to that specific account. An account in OSRS will be automatically be linked to RS3. Unfortunately at this time you can't switch between accounts.

First step is make sure your Steam is definitely not linked (I assume you've done this step) - https://support.runescape.com/hc/en-gb/articles/360013578958

If you can't remember your email for RS3 you'll have to reset it. You might find this useful - https://support.runescape.com/hc/en-gb/articles/207555905

Then link to your OSRS account - https://support.runescape.com/hc/en-gb/articles/360013472017

I realize you don't like the articles so I apologise for sending 3 across to you, but most of the information is there.

Thank you for supporting our launch on Steam and hope you can enjoy OSRS on Steam very soon.

almost 4 years ago - /u/JagexLight - Direct link

Originally posted by Mirra_ow

You see, i think my steam is linked to a specific email address. I don't remember the name of it. And I can't recover it, because I need the name of that email to recover. So I guess I'm stuck now with an account that I don't use and I wont be able to link it.

Ah that's super unfortunate. Unfortunately if your steam email is lost then that's a whole separate issue.

You can still recover it through Steam, though, but it just might take more time.

https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090